Organisation Guides | Nuweb Learning Centre

Different organisations use the same ticketing building blocks in different ways. A theatre sells subscriptions and accessible seats, a stadium manages season tickets, an attraction manages timed entry, and a venue group needs consistency across very different buildings. These guides explain the workflows that matter to each type of organisation and link to the subject articles that explain the underlying technology.

Start here

What technology do established ticketing businesses need?

Explore the operational, brand, API, finance and platform requirements of ticketing companies with established customers and sales.

What ticketing capabilities do multi-venue groups need?

Learn the ticketing capabilities needed by groups managing different venues, programmes, staff, brands and financial arrangements.

What ticketing capabilities do theatres need?

Theatre ticketing requirements explained: seating, subscriptions, box office, patron relationships, exchanges and reporting.

What ticketing capabilities do sports teams and stadiums need?

Sports ticketing explained: season-ticket entitlements, seating, fan transfers, high-demand onsales and stadium admission.

How to use these guides

Start with your organisation type

Each guide describes the capabilities and workflows that type of organisation typically needs, and where its requirements differ.

Follow the links to the subject explanations

Guides point to the subject article that explains each concept in depth, such as reserved seating, allocations or customer data.

Treat the guides as starting points

Organisations of the same type differ in size, markets and operating model, so confirm requirements against your own workflows.

Compare across organisation types

Requirements overlap. Festivals and multi-venue groups, for example, both coordinate inventory and reporting across promoters and partners.

Reading paths

All 22 explanations in Organisation Guides, in 7 reading paths.

1 · Ticketing businesses

2 · Multi-venue groups

3 · Theatres and performing arts

4 · Sports and stadiums

5 · Festivals and conferences

6 · Visitor attractions

7 · Agencies and integrators

How this subject connects to others

Events & Inventory

Seating, timed entry and allocations underpin most organisation guides.

Strategy & Selection

Choosing and migrating platforms applies to every organisation type.