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# Organisation Guides

> Guides to the ticketing capabilities and workflows that matter to ticketing businesses, multi-venue groups, theatres, sports teams, festivals, visitor attractions, conferences and agencies.

**Different organisations use the same ticketing building blocks in different ways. A theatre sells subscriptions and accessible seats, a stadium manages season tickets, an attraction manages timed entry, and a venue group needs consistency across very different buildings.** These guides explain the workflows that matter to each type of organisation and link to the subject articles that explain the underlying technology.

## Start here

#### [What technology do established ticketing businesses need?](/by-organisation/what-technology-do-established-ticketing-businesses-need)

Explore the operational, brand, API, finance and platform requirements of ticketing companies with established customers and sales.

#### [What ticketing capabilities do multi-venue groups need?](/by-organisation/what-ticketing-capabilities-do-multi-venue-groups-need)

Learn the ticketing capabilities needed by groups managing different venues, programmes, staff, brands and financial arrangements.

#### [What ticketing capabilities do theatres need?](/by-organisation/what-ticketing-capabilities-do-theatres-need)

Theatre ticketing requirements explained: seating, subscriptions, box office, patron relationships, exchanges and reporting.

#### [What ticketing capabilities do sports teams and stadiums need?](/by-organisation/what-ticketing-capabilities-do-sports-teams-and-stadiums-need)

Sports ticketing explained: season-ticket entitlements, seating, fan transfers, high-demand onsales and stadium admission.

## How to use these guides

#### Start with your organisation type

Each guide describes the capabilities and workflows that type of organisation typically needs, and where its requirements differ.

#### Follow the links to the subject explanations

Guides point to the subject article that explains each concept in depth, such as reserved seating, allocations or customer data.

#### Treat the guides as starting points

Organisations of the same type differ in size, markets and operating model, so confirm requirements against your own workflows.

#### Compare across organisation types

Requirements overlap. Festivals and multi-venue groups, for example, both coordinate inventory and reporting across promoters and partners.

## Reading paths

All 22 explanations in Organisation Guides, in 7 reading paths.

#### 1 · Ticketing businesses

* [What technology do established ticketing businesses need?](/by-organisation/what-technology-do-established-ticketing-businesses-need)
* [How can ticketing companies support multiple event brands on shared infrastructure?](/by-organisation/how-can-ticketing-companies-support-multiple-event-brands-on-shared-infrastructure)

#### 2 · Multi-venue groups

* [What ticketing capabilities do multi-venue groups need?](/by-organisation/what-ticketing-capabilities-do-multi-venue-groups-need)
* [Should multi-venue groups centralise ticketing?](/by-organisation/should-multi-venue-groups-centralise-ticketing)
* [How do multi-venue groups consolidate ticketing systems?](/by-organisation/how-do-multi-venue-groups-consolidate-ticketing-systems)
* [How do multi-venue groups handle different venues and promoters?](/by-organisation/how-do-multi-venue-groups-handle-different-venues-and-promoters)
* [How do multi-venue groups unify ticketing data and reporting?](/by-organisation/how-do-multi-venue-groups-unify-ticketing-data-and-reporting)

#### 3 · Theatres and performing arts

* [What ticketing capabilities do theatres need?](/by-organisation/what-ticketing-capabilities-do-theatres-need)
* [How do theatres manage season subscriptions and priority booking?](/by-organisation/how-do-theatres-manage-season-subscriptions-and-priority-booking)
* [How should theatres handle accessible seating and companion bookings?](/by-organisation/how-should-theatres-handle-accessible-seating-and-companion-bookings)
* [How can theatres connect ticket sales, donations and audience relationships?](/by-organisation/how-can-theatres-connect-ticket-sales-donations-and-audience-relationships)

#### 4 · Sports and stadiums

* [What ticketing capabilities do sports teams and stadiums need?](/by-organisation/what-ticketing-capabilities-do-sports-teams-and-stadiums-need)
* [How do stadiums manage season-ticket entitlements and seat renewals?](/by-organisation/how-do-stadiums-manage-season-ticket-entitlements-and-seat-renewals)

#### 5 · Festivals and conferences

* [What ticketing capabilities do multi-day festivals need?](/by-organisation/what-ticketing-capabilities-do-multi-day-festivals-need)
* [How do festivals coordinate ticket allocations across promoters and partners?](/by-organisation/how-do-festivals-coordinate-ticket-allocations-across-promoters-and-partners)
* [What ticketing capabilities do conferences and exhibitions need?](/by-organisation/what-ticketing-capabilities-do-conferences-and-exhibitions-need)

#### 6 · Visitor attractions

* [What ticketing capabilities do visitor attractions need?](/by-organisation/what-ticketing-capabilities-do-visitor-attractions-need)
* [How do attractions manage timed-entry demand and visitor flow?](/by-organisation/how-do-attractions-manage-timed-entry-demand-and-visitor-flow)
* [How should attractions manage annual passes and repeat visits?](/by-organisation/how-should-attractions-manage-annual-passes-and-repeat-visits)
* [What ticketing workflows matter for seasonal attractions and touring trails?](/by-organisation/what-ticketing-workflows-matter-for-seasonal-attractions-and-touring-trails)

#### 7 · Agencies and integrators

* [Should digital agencies build ticketing technology or use infrastructure?](/by-organisation/should-digital-agencies-build-ticketing-technology-or-use-infrastructure)
* [What ticketing integration tools do agencies and systems integrators need?](/by-organisation/what-ticketing-integration-tools-do-agencies-and-systems-integrators-need)

## How this subject connects to others

#### [Events & Inventory](/events-inventory)

Seating, timed entry and allocations underpin most organisation guides.

#### [Strategy & Selection](/strategy-selection)

Choosing and migrating platforms applies to every organisation type.